Part time Receptionist
A little about Anrich: We are a family run business with Richard as our Clinical Director and Angela our company secretary (Hence the name Anrich) along with James the Business Director. We truly believe in family values and our team is an extension of that. We believe in a high standard of care for our patients and our customers, and team harmony is also very important. If you are after a job here at Anrich then unfortunately we can’t help you as we only offer careers.
About Anrich Vets: We are a tier 3 hospital and nurse training practice, and amongst our biggest asset, the team, we have a wide range of services and equipment that ensures that no two days are the same (www.anrichvets.co.uk). We have a grooming salon within the practice and also a grooming school that is very popular (www.groomingcourses.co.uk) . We also have a sister company called Northwest MRI & CT that offers an outpatient service to other vets in the northwest area, this has been in steep growth over the past couple of years and is a credit to the work the team have put into it (www.northwestmrict.co.uk). Finally, we have a swimming pool that we use post operatively in many cases.
Why does this role exist? Our receptionist role is quite simply to make sure that the client feels comfortable as soon as they contact us either as they call us or when they walk through the door. Whether it is a new puppy at the start of our relationship for vaccinations or an old grey whiskered friend for euthanasia, it is our job to ensure an efficient, sympathetic and caring experience. Our focus is the best outcome for the animal – not the cheapest outcome for the client or the quickest outcome for the vet. We want a receptionist that understands the whole picture, understands the range of treatments that best suits the animals needs and help the client understand the recommended next steps.
The position work hours are: Monday- Friday 3pm-7pm and some Saturdays 8.30am-3pm 20 hours per week. These normal hours of work may be varied to meet the needs of the business. Applicant must be flexible.
What are the underpinning knowledge and skill required for this position?
Please send your c.v to email@example.com